RentRoof FAQ

Common questions about Rent Check, scam scores, listing photos, and landlord claims.

What is a Rent Check scam score?

It is a 0–100 heuristic that combines every scam signal that fires on a listing: URL pattern, price versus local market median, contact email type, and address quality. A score of 0–39 is Clear, 40–69 is Caution, and 70 or above is Suspicious.

How do I run Rent Check?

Paste any listing URL from Zillow, Realtor.com, Apartments.com, or Rent.com — or just a street address — into the box at /check. No login required. You get a shareable report with a scam score, a market rent comparison, and a freshness signal in about 30 seconds.

How does RentRoof verify listing photos?

Every photo is hashed with a perceptual fingerprint (pHash). If the same fingerprint — or one within a small Hamming distance — appears on other listings, we flag the photo as a duplicate and surface the duplicate group in the scam reasons on the report.

What should I do if a listing is flagged?

First, verify the landlord through a channel outside the listing itself — call the property manager or check county records. Never wire money or submit payment before you have seen the unit. If something still feels off, file a report via the form on the listing's /check/:reportId page.

What is a landlord claim?

A landlord claim lets the property owner take control of a listing. The owner visits /landlord/claim/:listingId and confirms ownership; we record it in the landlords table and link it back to the listing via landlord_id, which powers the landlord portal and the public profile.

See the full scam-scoring rubric.

How we score scams →